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News & Updates

Harnett Regional Water Temporarily Closed Due to Staffing Issues

Effective immediately, Harnett Regional Water is temporarily closing its administrative office at 700 McKinney Parkway, Lillington due to staffing issues related to COVID-19. At this time, customers are encouraged to use other bill payment methods including paying online, by mail, by telephone through the department’s interactive voice response system, or… read more

HARNETT REGIONAL WATER TO UPGRADE THOUSANDS OF WATER METERS

Installation of new automated meters to begin Spring 2021 Lillington, NC- Harnett County has authorized the replacement of Harnett Regional Water’s water meters. The current meters were manually read in most instances and provided just one meter read per month.  Harnett Regional Water (HRW) will install new automated meters that… read more

HARNETT REGIONAL WATER PUBLIC NOTICE TO DRINKING WATER CUSTOMERS

Beginning Monday, March 1, 2021 Harnett Regional Water will temporarily change it’s drinking water disinfection from Chloramines (Free Chlorine plus Ammonia) to just Free Chlorine by stopping the addition of ammonia to its water treatment disinfection process. The Water Plant will resume the addition of ammonia to form Chloramines for… read more

COVID-19 Payment Plan Information

On July 29, 2020, North Carolina Executive Order 142 that suspended utility disconnections and late fees because of COVID-19 will expire.  Customers will be provided the opportunity to make a reasonable Payment Plan to pay off over a six (6) month period any accumulated charges that occurred from March 31,… read more

MIGRATION TO NEW BILLING AND PAYMENT PORTAL JUNE 8, 2020

Harnett Regional Water is excited to announce we are migrating to our new billing and payment portal June 8, 2020!  As part of the conversion process, if you are currently enrolled with recurring draft and/or e-billing with our current C2G payment website, you will need to re-register and re-enroll to… read more