Is your water use higher than normal? See your daily usage and find out why. View your usage in The WaterSmart Portal

A male worker on the left and a female worker on the right, both wearing grey shirts, white hard hats, clear safety glasses, and bright yellow safety vests are shaking hands and smiling at each other. The female is holding a rolled up map in her left hand. They are standing in front of a big red water holding tank with 2 silver pipes connected to the top and running down the sides.

Report an Outage

For service outages during business hours, please use the form below to provide us with your full name, email address, property address and a description of the problem. For service outages after business hours, please call us at 910-893-7575 to leave a message for a technician to be dispatched. An after hours fee of $50 will be charged if the problem is on the customer side of the water meter.

Report an outage
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