Website Notice: Temporary Online Payment System Outage

Scheduled Maintenance – Monday, October 12, 2026

Please be advised that our online payment system will be temporarily unavailable today, October 12, beginning at approximately 5:00 PM, for an estimated three hours.

This maintenance is necessary to resolve network interruptions resulting from a recent power outage. We apologize for any inconvenience this may cause and appreciate your patience and understanding as we work to restore normal service as quickly as possible. Thank you for your understanding.

A male worker on the left and a female worker on the right, both wearing grey shirts, white hard hats, clear safety glasses, and bright yellow safety vests are shaking hands and smiling at each other. The female is holding a rolled up map in her left hand. They are standing in front of a big red water holding tank with 2 silver pipes connected to the top and running down the sides.

Tips to Conserve

No matter where you live, water conservation is important. Visit the H2Ouse.org water conservation page for valuable tips on how you can save money on your water bill, while also helping to save the environment.

Cold Weather Water Tips
Freezing weather takes its toll on you and your home. Please make a thorough check of your home to protect water lines and guard against the possible inconvenience of loss of service due to frozen lines. For more information, download the Cold Weather Water Tips PDF

Summer Weather Water Tips
We all know summers in the south are hot! For valuable information about watering your lawn, garden or shrubs, download the Summer Weather Water Tips PDF

For more information, you can also visit The NC Clean Water Education Partnership

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